The Role

We are looking for a proactive and detail-driven Quality Engineer to join our service delivery organisation. This role is key to ensuring that our services consistently meet customer, regulatory, and organisational standards within the military and civilian aviation sectors, while driving continuous improvement across processes, performance, and outcomes.

You will work closely with customers, suppliers and across the business support functions, project delivery teams and operational service delivery engineers on sites to embed quality principles, monitor performance, and support a culture of learning and improvement.

Your core responsibilities will include:

· Provide Quality support to Projects and Service Delivery to achieve defined deliverables and objectives

· Identify areas of risk, potential failure and ensure these are identified in the Business and PMO Risk Registers

· Provide support and assurance of the programme and project gates that achieves milestones and customer expectations

· Produce clear, actionable reporting on quality, risks, and improvement progress

· Coach and support teams to embed quality and improvement thinking into day-to-day delivery

· Complete or support internal and external audits, including preparation, evidence gathering, and follow-up actions

· Monitor process performance, identify trends, and analyse root causes of quality issues

· Ensure Quality Issues registered in the issues register are acted on

· Provide QA Impact Assessment on MAPS Change Requests

· Non-conformance monitoring, supporting effective root cause analysis, and assurance that corrective actions are fully implemented

· Provide QA input to Test Readiness Reviews and carry out checks when needed on a risk-based approach, including witness testing

· Approve deviations & concessions

· Identify opportunities for improvement and support activities to improve process effectiveness, efficiencies and safety

About You

You are a proactive and experienced quality professional who thrives in dynamic environments and enjoys making a tangible impact. You build trust quickly, communicate with influence, and bring strong experience in quality assurance across complex or fast-paced organisations.

To be successful in this role, you’ll have:

Essential

· Minimum of 5 years’ experience in Quality Engineer role

· Experience working in regulated or safety‑critical environments

· Excellent knowledge of quality management systems (e.g. ISO 9001 or equivalent)

· ISO 9001:2015 Lead Auditor

· Experience with corrective and preventative actions (CAPA)

· Root cause analysis techniques (e.g. 5 Whys, Fishbone/Ishikawa)

· Good working knowledge of Lean, Six Sigma, or other improvement methodologies

· Experience using KPIs, dashboards, and reporting tools

· Excellent knowledge of quality management systems (e.g. ISO 9001 or equivalent)

· Strong attention to detail and evidence‑based decision‑making

· Experience working within project or programme environments and the ability to embed quality controls/assurance into projects

Desirable

· Working knowledge of ISO 14001/45001

· Understanding of service delivery models and operational processes

· Understanding of risk management and control frameworks

· Experience facilitating workshops, reviews, or lessons‑learned sessions

Personal competencies/behaviours

· Clear and confident written and verbal communication

· Strong stakeholder management and influencing skills

· Collaborative and pragmatic approach

· Strong organisational and time‑management skills

· Ability to be able to influence through data driven conversations

· Promote Aquila’s Just Culture, reporting incidents, safety non-compliance or potential issues appropriately.

· Consistently demonstrate behaviours aligned with Aquila’s core values and leadership behaviours in all actions and decisions

Benefits

· 201 hours (approx. 27 days) annual leave + 1 Company Day to be used at Christmas

· Income Protection

· Employee Assistance Programme

· Time off to volunteer (up to 3 days per annum)

· Generous company pension plan

· Private Medical Insurance (Couple Cover)

· Flexible Benefits Platform

Security Clearance Statement

Due to the nature of the work that we do, many of our roles are subject to security restrictions. This role requires you to have a Right to Work in the UK and to achieve Security Clearance (SC) without any caveats. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. If approved by the MOD, a dual national from a Non-ITAR country may be considered. Please visit the UKSV website for further guidance- United Kingdom Security Vetting – GOV.UK (www.gov.uk)

Equal Opportunities, Diversity, Equity and Inclusion

Aquila is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. All employment decisions are based on qualifications, merit, and business need.

How to Apply

For more information on this role or to apply, please email recruitment@aquila-atms.com with your CV.